Saturday, 1 April 2017

Samsung launches Galaxy S8, S8+ smartphones with 'safety' as the mantra

NEW YORK: Samsung seems to be playing it safe with its first major smartphone since the embarrassing recall of its fire-prone Note 7. The Galaxy S8 features a larger display than its predecessor, the Galaxy S7, and sports a voice assistant intended to rival Siri and Google Assistant. But there is no increase in battery capacity, providing the battery more breathing room. The Note 7 pushed the engineering envelope with its battery, which contributed to a series of spontaneous smartphone combustions.

The Galaxy S8 will come in two sizes, both bigger than last year's models. Both models have screens that curve around the edges and get rid of the physical home button.

The Note 7 recall cost Samsung at least $5.3 billion. Though many customers remain loyal, any further misstep could prove fatal for the brand. "We're in the process of earning back that trust,'' saidDrew Blackard, a senior director of product marketing for Samsung. In the US, Samsung will start taking orders Thursday, with shipments scheduled for April 21. Prices haven't been announced yet. About that battery Samsung has blamed the Note 7 fires on multiple design and manufacturing defects in its batteries. Inspectors concluded that the initial batteries were too small for their capacity, and that their external pouch put pressure on the internal structure, leading to damage and overheating. Samsung recalled the phones and shipped replacements, but the newer batteries had welding defects and a lack of protective tape in some battery cells. Samsung recalled the replacements, too, and scrapped the phone. The company says phones will now go through multiple inspections, including X-rays and stress tests at extreme temperatures. The standard-size S8 phone has as much battery capacity as last year's Galaxy S7, but the phone is 4 percent larger by volume. The larger S8 Plus model has 3 percent less capacity than the Galaxy S7 Edge and the same capacity as the Note 7, but the phone's volume is larger by 12 percent and 6 percent, respectively.

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